Jeffery Veen has a nice post about social software adoption.

Email is conversational and collaborative, but ephemeral. Wikis can be somewhat disruptive to the flow of communication in a group, but are great at recording a first draft of institutional memory.

Via People use software they like, by Jeffrey Veen

I am relieved to hear his comments on the struggle Adaptive Path went through in adopting a system for share their internal knowledge.

And I thought I was the only who struggled with this? ;-)